Privacy Policy

  Privacy Policy - Flawless Auto Detail

1. Introduction

At Flawless Auto Detail, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or booking our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following personal information:

• Full Name
• Phone Number
• Email Address
• Billing and payment details
• Vehicle Information (make, model, condition, service requested)
• Address (if required for mobile services)

We only collect information that you voluntarily provide when you:

• Book an appointment
• Request a quote
• Contact us
• Subscribe to updates or promotions

We may also collect non-personal data such as:

• IP address
• Browser type
• Pages visited
• Time spent on our website

3. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide and improve our services
• Communicate with you (confirmations, updates, reminders)
• Process payments
• Send promotions or special offers (you may opt out at any time)

We do not sell or rent your personal information.

4. Sharing of Information

We may share your information only with trusted third parties for:

• Payment processing
• Booking systems
• Customer communication platforms

All partners are required to maintain the confidentiality and security of your information.

We may disclose information if required to comply with applicable laws or legal processes.

5. SMS Communications & Data Privacy

If you choose to opt in to receive SMS communications from Flawless Auto Detail, we may use your phone number to send messages related to your interaction with our services.

These may include:

• Appointment confirmations and reminders
• Service updates and notifications
• Customer service follow-ups
• Occasional promotional messages (only if you have opted in)

We want to be clear:

• Your phone number and SMS consent data are used solely for communication with you
• This information is not shared, sold, rented, or disclosed to third parties for marketing purposes
• Data collected as part of SMS consent remains strictly confidential

6. SMS Consent & User Control

When submitting your information through our website, you may be given the option to receive SMS communications.

• This option is voluntary and not required to use our services
• The opt-in checkbox is not pre-selected
• You can choose whether or not to receive messages

You may withdraw your consent at any time by replying:

STOP

After opting out, you will no longer receive SMS communications unless you opt in again.

For assistance, you may reply:

HELP
or contact us directly.

7. Messaging Disclosures

• Message and data rates may apply depending on your mobile carrier
• Message frequency varies based on service activity (typically 1–3 messages per week)

8. Cookies & Website Tracking

Our website may use cookies to:

• Improve user experience
• Save preferences
• Analyze website traffic

You can disable cookies in your browser settings.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

While we take appropriate measures, no method of transmission over the internet is completely secure.

10. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections to your data
• Request deletion of your data

To exercise any of these rights, please contact us directly.

11. Children’s Privacy

We do not knowingly collect or store personal information from individuals under the age of 13.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy, you may contact us:

Flawless Auto Detail
📧flawlessautodetail89@gmail.com
📞845-245-8993
🌐 www.flaw-lessautodetail.com